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Most Valuable Pathfinder
July 9, 2025
Solved

Unable to renew certifications

  • July 9, 2025
  • 1 reply
  • 58 views

About a year ago I had to work with support to merge my community accounts, as some stuff was under my personal email while others were under my work email.

I just received the email notice to renew one of my certifications. The email came to my personal inbox, but when I attempt to take the recert exam it states my original certification was under a different login. As I am no longer with that employer, how do I now move all certs over to my personal email address?

    This topic has been closed for replies.
    Best answer by Aaron.Gleason

    @JLogan3o13 Please send an email to learning@automationanywhere.com for support.

    1 reply

    Aaron.Gleason
    Automation Anywhere Team
    Automation Anywhere Team
    July 9, 2025

    @JLogan3o13 Please send an email to learning@automationanywhere.com for support.