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Question

Unable to play videos or course content on university

  • September 9, 2026
  • 3 replies
  • 12 views

I’ve tried both Google Chrome and Microsoft Edge and also clear the browser content, etc However I’m still not able to view the Course vide content in “Introduction to the Citizen Developer Career Quest” training course.

    3 replies

    • Nam Heng
    • Author
    • Cadet | Tier 2
    • September 9, 2026

    One more point, I’ve not using the Company VPN and still not able to view the course video.

    Aaron.Gleason
    Automation Anywhere Team
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    • Aaron.Gleason
    • Automation Anywhere Team
    • September 9, 2026

    ​@Nam Heng The problem is on your network. Check with your IT department and have them unblock the video service we use to display videos.

    You can identify which domains are being blocked by displaying your browser’s “developer tools” (typically accessed by pressing F12), switching to the Network tab, and refreshing the page. It will clearly show the domains blocked.

    Aaron.Gleason
    Automation Anywhere Team
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    • Aaron.Gleason
    • Automation Anywhere Team
    • September 9, 2026

    ​@Nam Heng Corporate MDM software can block domains without you being on VPN.

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