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Question

Recorder is not working for LoneWolf back office.

  • April 14, 2026
  • 1 reply
  • 33 views
User16594604096479542004

I logged in myself, but when I record my credentials, this error message comes up. Does AA not support this back office program? All of the packages are up to date, but I am not sure how to get around this.

1 reply

Aaron.Gleason
Automation Anywhere Team
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  • Aaron.Gleason
  • Automation Anywhere Team
  • April 17, 2026

​@User16594604096479542004 Not sure if you’ve tried this, but try the alternate ways of capturing items on screen.

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/commands/capture-using-specific-technology.html

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