Skip to main content

How to I obtain the correct licenses to continue the End-to-End process module?

Hey @chrisAGP, is there a specific error you are running into?

Everyone has been onboarded with the same access and should be able to complete the end-to-end.


For some reason I do not have the access within my control room to assign or create roles. Ive attached a screen shot to show what i have access to on my dashboard

 


What part of the video is leading you to look for that?  Are you around minute 28 in the end-to-end video?


yes that’s correct and when I switch over to the “Control Room Pre-Requisites” video I do not have the availability to assign and create rolls


Try selecting a team instead.  Those in the training don’t have the ability to View or Manage Roles.


Thats the whole point i dont have those permissions in my control room


@chrisAGP - I've checked the Control Room and you have the correct permissions to be able to select a Team as Matt said:

 

When in the Process Composer, select the process and choose “Team” in the request assigned group section and select any team. You’re correct you don’t have the permissions to select a role but can still advance in the video by selecting a Team.


Reply