​@Sabina.Medrea Make sure to present as much information as you can when asking these questions.

Based on what you sent, I would check to make sure the Automation Anywhere extension is installed and active in your browser. Start there. Otherwise, please give us a bit more information, screen shots, etc.

Hello again, 

Thank you so much for reply. Here I will submit some of the screenshots I have just taken that reflect the issue. It looks like the software is installed. 

Hello again, 

Thank you so much for reply. Here I will submit some of the screenshots I have just taken that reflect the issue. It looks like the software is installed. 

 

Hi ​@Sabina.Medrea,

Which browser you have selected in the Browser → Open action?

For example, if you have selected Chrome there and Chrome is not actually present in the device, your bot will not work.

So, kindly make sure that you are selecting the available browser from the list.

Thank you so much. I have changed chrome with Internet explorer and is working. Thank you.