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Cadet | Tier 2
March 12, 2024
Question

Issue Running Bot in Production Environment

  • March 12, 2024
  • 4 replies
  • 177 views

 

Hello Team,

I am encountering an error while attempting to run the bot in the production environment. The error message states that the file does not exist in the specified folder, despite the file being present in the folder path.

Please refer to the attachment for more details.

 

Regards,

Prashant M

 

    4 replies

    Navigator | Tier 3
    March 12, 2024

    You're remoted into a computer. Is the file located on the computer you're actually running the automation on and not your local computer?

    Cadet | Tier 2
    March 13, 2024

    Yes we are remoted into a computer.

    yes the file  located on the computer and not on my local computer.

    Aaron.Gleason
    Automation Anywhere Team
    Automation Anywhere Team
    March 13, 2024

    The only possible reason for that message is that the file either can't be found or, due to permissions, it can't be opened.

    Try opening the file on that computer directly.

    Raul Jaimes
    Navigator | Tier 3
    March 13, 2024

    @Prashant M 

    Try to open the file using Excel Advanced: Open File and create any file directly in the same folder and verify if you notice any error message.

    Regards.