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Failed to Launch Automation Control room installing Automation A360 version V37 (37468)

  • September 22, 2025
  • 8 replies
  • 60 views

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Hi All, 
I’m unable to launch the Automation control room after installing Automation A360 version V37 (37468).
In my installation log, it shown bad gateway somehow the automation process is running well. Please advise what to do? Thanks 

8 replies

Zaid Chougle
Navigator | Tier 3
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  • Navigator | Tier 3
  • 225 replies
  • September 22, 2025

What error code are you getting after opening the Control room URL, ​@JiangHang ?


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  • Author
  • Cadet | Tier 2
  • 7 replies
  • September 22, 2025

What error code are you getting after opening the Control room URL, ​@JiangHang ?

Bad gateway

 


Padmakumar
Premier Pathfinder | Tier 7
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  • Premier Pathfinder | Tier 7
  • 1171 replies
  • September 22, 2025

Hi ​@JiangHang,

 

This is quite a common error to receive. If services have recently started, kindly wait for 4-5 minutes to get the environment up and running. Otherwise, Restart the Control room services in the following sequence:

  1. Automation Anywhere Control Room Elastic Search service
  2. Automation Anywhere Control Room Caching
  3. Automation Anywhere Control Room Service
  4. Automation Anywhere Control Room Bot Compiler Service
  5. Automation Anywhere Control Room Storage Service
  6. Automation Anywhere Control Room IQBot Service
  7. Automation Anywhere Control Room Robotic Interface Service
  8. Automation Anywhere Control Room Discovery Bot Service
  9. Automation Anywhere Control Room Discovery Bot ML Service
  10. Automation Anywhere Control Room Messaging
  11. Automation Anywhere Control Room Reverse Proxy

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  • Author
  • Cadet | Tier 2
  • 7 replies
  • September 23, 2025

What the possible ways to resolve even restart all the control room services?


Padmakumar
Premier Pathfinder | Tier 7
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  • Premier Pathfinder | Tier 7
  • 1171 replies
  • September 23, 2025

What the possible ways to resolve even restart all the control room services?

If the above fix didn't help, please refer to the below article and see if any of the fixes mentioned there can help you with this.

 

Bad Gateway error encountered when launching Automation 360 CR


Shreya.Kumar
Pathfinder Community Team
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  • Pathfinder Community Team
  • 218 replies
  • October 6, 2025

@JiangHang were you able to resolve the error? Feel free to share your workaround for other community members


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  • Author
  • Cadet | Tier 2
  • 7 replies
  • October 7, 2025

Issues solved.


Shreya.Kumar
Pathfinder Community Team
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  • Pathfinder Community Team
  • 218 replies
  • October 8, 2025

@JiangHang glad to hear that, could you share what helped you? Or mark a best answer?