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Question

Error message

  • January 26, 2026
  • 1 reply
  • 7 views

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A very good day to Automation community
Currently im at the Automation Challenge: Customer Onboarding Solution
and i keep getting error message as 

****
There was a problem at line 18
This may be due to the following reason:

Key 'Non-Disclosure On File' not found in record.

Location: Customer Onboarding (line 18)
To continue, edit the bot and fix the error. Then, try again.

If you continue to see this message, please contact your system administrator.

Code: ba.bot.execution.error
****


Even though everything seems fine, 
I followed the exact same method from video, but getting this above error, 
Can u please check from your end, if its the same issue,
really looking forward to growing with you, 

Thanks Automation Team
Christopher Joseph

1 reply

Aaron.Gleason
Automation Anywhere Team
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  • Automation Anywhere Team
  • January 26, 2026

@Christopher Joseph I don’t have the solution at my fingertips, but the error you mentioned implies that an index isn’t present in a Record variable.

You can get these kinds of errors if you’re opening an XLSX file and forget to check the “File contains headers” checkbox.

If you put a screen shot of your code (in List view) here, I can advise which lines to check and for what.