Access to Customer support portal

  • 9 April 2024
  • 1 reply


I am unable to access Customer portal getting error as:


Access to the Customer Support Portal is restricted to Customers and Partners.

For community resources visit our Pathfinder Community


My ID is

company concentrix


Please help.

1 reply

Userlevel 3
Badge +5

Hello @srikanth gunti 

As a Partner, the login credentials you use for the Support Portal are the same as those for the Pathfinder Community (via SSO).

If you are still having trouble accessing the Support Portal, please contact your account administrator to verify account permissions are activated correctly.

Rima Sengupta

Pathfinder Community Team