[RESOLVED] How to fix error occurred while reading browser list from device

  • 23 February 2024
  • 1 reply

Userlevel 4
Badge +12

[RESOLVED] How to fix error occurred while reading browser list from device


If you're encountering the error "Error occurred while reading browser list from device," it's crucial to ensure that the 'Automation 360' browser extension/plugin is enabled.


Error occurred while reading browser list from device


Follow these steps to resolve the issue:

1. Check the Presence of 'Automation 360' Browser Extension

😃 *Open your browser settings and navigate to the extensions/plugins section. Look for the 'Automation 360' extension.*


2. Install 'Automation 360' Browser Extension

🌐 *Visit the official [Automation Anywhere documentation](https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/browser-extension-enhancements.html) for browser extension enhancements. Follow the provided instructions to download and install the 'Automation 360' browser extension compatible with your browser.*


3. Enable 'Automation 360' Browser Extension

✅ *After installation, ensure that the extension is enabled. Locate 'Automation 360' in your browser settings and make sure the toggle switch is set to 'Enabled.'*


4. Restart the Browser and Retry

🔄 *Once the extension is installed and enabled, restart your browser. Retry the operation that led to the error. The 'Automation 360' browser extension should now be actively involved, and the error may be resolved.*


5. Verify Compatibility

🔄 *Ensure that the installed 'Automation 360' browser extension/plugin is compatible with your browser version. Visit the official documentation for compatibility information.*


Additional Resources

Watch the Video Tutorial

🎥 *I've created a step-by-step video tutorial on fixing this error. Check it out


If the issue persists, consider reaching out to Automation Anywhere support or community forums for further assistance.


Happy Learning ✨



Ganesh Bhat

AI Brahma

1 reply


Thanks Ganesh!