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Missing User for Salesforce Bot runner via Connector

  • January 22, 2024
  • 2 replies
  • 32 views
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I have an account created as both the salesforce connector and the bot runner. When setting up the task in SF, I cannot see the account under Run As User. What is missing?

The user can be run from the control room directly without issue.

Best answer by Tamil Arasu10

Hi @b.goodsell ,

Create a custom role for the new user for the connector configuration setup. This role will map the new user to a specific set of Bot Runners, one or more device pools, and one or more Bot folders

https://docs.automationanywhere.com/bundle/integrations/page/integrations/salesforce-connector/create-salesforce-botcreator.html

2 replies

Padmakumar
Premier Pathfinder | Tier 7
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  • Padmakumar
  • Premier Pathfinder | Tier 7
  • January 22, 2024

Hi @b.goodsell ,

 

If you haven't checked this, please check below tutorials on the same.

 

 

 
Padmakumar
Tamil Arasu10
Most Valuable Pathfinder
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  • Tamil Arasu10Most Valuable Pathfinder
  • Most Valuable Pathfinder
  • Answer
  • January 22, 2024

Hi @b.goodsell ,

Create a custom role for the new user for the connector configuration setup. This role will map the new user to a specific set of Bot Runners, one or more device pools, and one or more Bot folders

https://docs.automationanywhere.com/bundle/integrations/page/integrations/salesforce-connector/create-salesforce-botcreator.html

_Tamil_
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