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Cadet | Tier 2
April 13, 2022
Question

I am trying to add the username in credentials but . It is not accepting the username and it is showing some error . Because of this reason I am unable to run my BOT

  • April 13, 2022
  • 3 replies
  • 158 views
I am trying to add the username in credentials but . It is not accepting the username and it is showing some error . Because of this reason I am unable to run my BOT

    3 replies

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    April 13, 2022

    Hi @santhosh reddy​ ,

     

    Procedure

    1. In the Control Room panel, click your user name and select My settings.
    2. In My Settings page, navigate to Devices > Credentials section to update the Username and Password for the device.
    3. Device login credentials are required to run a bot from this device.
    4. Note: Automation 360 does not validate the device login credentials until you run a bot.
    5. If your username is part of a domain, include the domain within the format domain\username
    6. .Typically, home users are not part of a domain, unless they are specifically configured.
    7. Save the changes

     

    https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/using-the-workbench/cloud-edit-device-credentials.html/p>

     

     

    Thanks

    _Tamil_
    Cadet | Tier 2
    April 13, 2022

    thank u for the support . I have tried this and now iam getting another error

    Zaibi
    Navigator | Tier 3
    December 11, 2022

    Dear @santhosh 6476,

     

    Please share the screenshot what type of error you have find next?

     

    Regards,

    Zaibi