Question

Hi, I'm trying to connect the bot from my Gmail server and I've entered my credentials properly but still, it is showing the error. "This may be due to the following reason: There was an error in establishing connection to the server."

  • 31 August 2022
  • 1 reply
  • 30 views

This issue is with Gmail only, it is working with outlook. Even without this connect action if I'm using send action there also I'm facing error.

I'm attaching the screenshot

imageimage


1 reply

Userlevel 4
Badge +8

Hi @Chaitanya Raj​ ,

 

You must enable POP settings to automate an email-related task on the Gmail server using the POP3 protocol. refer the URL https://support.google.com/mail/answer/7104828?hl=en/p>

 

If you are still facing an issue then please create a support case

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

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