Hello @venkat reddy Please follow the article below. You may have to login to APeople to access the KB articles.
https://apeople.automationanywhere.com/s/article/A360-Getting-error-Cannot-delete-device
Hi @venkat reddy ,
I've faced this before, and what worked for me was to restart the Bot Service and then delete the device.
Could you give that a try and let us know if it worked out for you?
Kind Regards,
Ashwin A.K
@venkat reddy , Hope your using Community Edition, if you facing this kind issues frequently then please do the below steps:
- Go to services (if you have installed the bot agent with Admin rights) find automation anywhere bot agent
- right click on that and click on stop
- Goto C:\ProgramData\AutomationAnywhere\GlobalCache\ Delete all the files which is present.
- Try starting the bot agent from Services and run a bot task
Initally it will take some time to download all the packages but it will execute, if not please let me know so i can provide you another workaround for this.
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