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Ground Control | Tier 1
November 9, 2022
Question

Cannot delete device, as it is part of an active bot deployment If the problem persists, please contact your system administrator.

  • November 9, 2022
  • 3 replies
  • 179 views
Cannot delete device, as it is part of an active bot deployment If the problem persists, please contact your system administrator.

    3 replies

    Automation Anywhere Team
    November 10, 2022

    Hello @venkat reddy​ Please follow the article below. You may have to login to APeople to access the KB articles.

    https://apeople.automationanywhere.com/s/article/A360-Getting-error-Cannot-delete-device

    Ashwin A.K
    Navigator | Tier 3
    November 14, 2022

    Hi @venkat reddy​ ,

     

    I've faced this before, and what worked for me was to restart the Bot Service and then delete the device.

    Could you give that a try and let us know if it worked out for you?

     

    Kind Regards,

    Ashwin A.K

    Blogs at TheCodingTheory - https://www.thecodingtheory.com
    Cadet | Tier 2
    November 15, 2022

    @venkat reddy​ , Hope your using Community Edition, if you facing this kind issues frequently then please do the below steps:

    1. Go to services (if you have installed the bot agent with Admin rights) find automation anywhere bot agent
    2. right click on that and click on stop
    3. Goto C:\ProgramData\AutomationAnywhere\GlobalCache\ Delete all the files which is present.
    4. Try starting the bot agent from Services and run a bot task

    Initally it will take some time to download all the packages but it will execute, if not please let me know so i can provide you another workaround for this.