i get the error like this “Remote service call erred out '! IQB.Exception.generic!” at iq bot upload document
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Kindly check the follow KB:
Possible Solutions :
- The input folder must have the file being uploaded.
- The file which is being uploaded to the IQ Bot must not be open or in use by another application.
- In the loop command, the filename.extension must be added in the loop condition after defining the input file folder structure.
- Use the Download IQ bot Instance API {{IQBot_URL}}/gateway/learning-instances/{{instance_path_here}}/files/archive?docType=SUCCESS and check if the output folder is populated. Should it be successful, check if the output folder is a network/local path. The run as device user should have full permission on the network/local folder which you select while uploading the document. Right click on the Output folder > Properties > Security > Edit > Add, and then add the runner user. Finally, give full permission to it and save.
- Add the appropriate IQ bot roles to the Bot runner user and try running the Bot again.
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Batch size in IQBot command will be reduced from 100 files to 5 files to ensure larger files are downloaded with in 1 minute .
Upgrade and import bot-command-iqbot-2.1.0-SNAPSHOT.jar Package to fix the issue
HTH
Regards
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