Hello everyone,I'm getting the error "Cannot delete device, as it is part of an active bot deployment" in Automation 360 Community Edition.Activity Tab > In Progress: There are 2 processes running.I’m unable to delete them. I've already done the following steps, and it doesn't allow device removal.I can’t find the Automation Service Bot Agent running in my services. Tried uninstalling and reinstalling the Bot Agent. Reinstall as Administrator Bot Agent. Restart the machine. Couldn’t find these files. C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere\registration.properties C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere

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Cannot delete device, as it is part of an active bot deployment.

Forum|Forum|1 year ago
October 21, 2024
5 replies
287 views

Hello everyone,

I'm getting the error "Cannot delete device, as it is part of an active bot deployment" in Automation 360 Community Edition.

Activity Tab > In Progress: There are 2 processes running.
I’m unable to delete them.

I've already done the following steps, and it doesn't allow device removal.

I can’t find the Automation Service Bot Agent running in my services.
Tried uninstalling and reinstalling the Bot Agent.
Reinstall as Administrator Bot Agent.
Restart the machine.
Couldn’t find these files.

C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere\registration.properties
C:\Windows\System32\config\systemprofile\AppData\Local\AutomationAnywhere

Best answer by Aaron.Gleason

Please remember to search the forum as this question has been answered several times before.

Use the page I created;

https://rpademo.automationanywhere.com/deletedevice.php

Aaron.GleasonAnswer

Automation Anywhere Team

Please remember to search the forum as this question has been answered several times before.

Use the page I created;

https://rpademo.automationanywhere.com/deletedevice.php

W

welixie

Cadet | Tier 2

Hi all,

I already try to delete the device by accessing via this URL https://rpademo.automationanywhere.com/deletedevice.php, however, when I input user and password, I got this error message: Please check your username, and password, then try again.

any clue what’s wrong?

Regards,

Weli

Aaron.Gleason

Automation Anywhere Team

I wrote the page. If it says your username or password is incorrect... your username or password is incorrect. 😅

Remember to use your account information for your control room, not some other login.

W

welixie

Cadet | Tier 2

Hi Aaron,

I already try few times, I even try to change my password to make sure the password is correct, but still have the same issue.