Why the universal recorder not working on browser confirmation dialog?

  • 6 April 2022
  • 2 replies

I'm using universal recorder to capture browser action that:

1. Click on a button (confirmation dialog appeared)

2. Click OK button in the confirmation dialog


However, it hang at step 1. Step 2 never performed. I tested in Chrome & IE, both not working.

2 replies

Userlevel 6
Badge +15

Please try with the wait window action until the confirmation dialog is appeared, after that use the click action. or If check the object exists or not, before performing the action.

Userlevel 4
Badge +7



You might have to refine the Object Properties, either by checking unwanted properties or by unchecking everything except the DOMXpath and passing in a refined XPath into the DOMXpath field.


Let us know if it helps.


Kind Regards,

Ashwin A.K