Here is the email trigger, i want it to run when email receives.
But on the controlroom, I can’t create “event trigger”, because this task is not shown there on the list, even though it has a trigger in itself.
Here is the email trigger, i want it to run when email receives.
But on the controlroom, I can’t create “event trigger”, because this task is not shown there on the list, even though it has a trigger in itself.
In versions A2019.12 and later, define a bot using Email trigger: Email
Choose Email server for "Connect to Email", even though the new mail arrived, Email trigger was unable to detect the new mail, it keeps listening.
In TriggerListener.log, the message below generated frequently without finding new mails
com.automationanywhere.botcommand.email.ck.CkImapReaderClient - hasAfter - The email message not found
Cause
Cause 1:
Setting IP Address as Host value caused the issue.
Cause 2:
This could be due to where the email lands i.e
Resolution/Workaround
Solution for Cause 1:
Instead of IP Address, please use IMAP hostname as Host value.
Additionally needs to consult the customer's internal IT team to disable this below Outlook pop up with "Never warn me about suspicious activity" option shown in the outlook settings to resolve the issue.
Outlook Settings
Solution for Cause 2:
A360 Cloud build 13343 (RPA Workspace v.24 R2)
First, please test by sending a sample email and observe where the email lands.
If your emails are coming into a subfolder, and you do not enable this option, then the emails will not be read and the trigger will just loop constantly without any results.
Additional Information
Generally speaking, when trigger works normally, the following message will be generated in the TriggerListener.log file:
com.automationanywhere.bottrigger.email.task.EmailTask - run - Found new emails in time
But i dont get an error. and I mean I can not create “event trigger” on control room page.
I guess to use trigger, we have to create event trigger on controlroom,
Here is the email trigger, i want it to run when email receives.
But on the controlroom, I can’t create “event trigger”, because this task is not shown there on the list, even though it has a trigger in itself.
Hi
If you want the BOT to run when an email arrives than perform below steps :
Let me know whether the solution works or not.
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