Question

When I am adding Logic to enhance IQ Bot Extraction results, I am getting the below error for python. This started happening after the update to version 25. Can someone please assist on this issue?

  • 6 October 2022
  • 7 replies
  • 3 views

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7 replies

Userlevel 3
Badge +7

Hi @Kevin Mylakkattu​ ,

 

Could you please verify that Python is installed on the machine?

 

Installed but not working - please restart the IQ BOT services using the .bat file which is available in the IQ BOT installation location.

 

Thanks!

 

 

Userlevel 5
Badge +8

Hi @Kevin Mylakkattu​ ,

 

If you are using OnPrem IQBOT, i'd recommend checking Python installed on or not. If this is not helping you, I'd recommend opening a support ticket with AA using below link. So support team can connect with you for closure.

 

https://apeople.automationanywhere.com/s/support/p>

 

if you don't have access to the above link, Send an email to AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

It is happening for all python logic.

I verified installation on the machine, it is there.

Yes I did check Python and Restarted the services.

Badge +4

Is this happening for all python logic or just the re package?

Userlevel 5
Badge +8

I think reaching out to support team will be best option @Kevin Mylakkattu​ 

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