Question

We have a JAVA application (IBM iAccess) that contains combination dropdown and text boxes. In the A360 recorder, it is not allowing us to do a set text command to enter a value.

  • 17 May 2022
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We have a JAVA application (IBM iAccess) that contains combination dropdown and text boxes. In the A360 recorder, it is not allowing us to do a set text command to enter a value. You can click on the box and use keystrokes to populate it. We were able to do this in version 11.3.5.1 using a metabot. Any chance we can get A360 to handle this without using keystrokes? We are using the community edition at the moment as we prepare for the full migration.


1 reply

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Hi @Vernon Dickson​ ,

 

As you have not mentioned the JRE version that is being used by our application, we have certain pre-requisites to use the recorder for the Java applications for older JRE, if yours is a similar use case please check the details in the following document - https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/aae-client/bot-creator/using-the-workbench/recording-tasks-in-java-applications.html/p>

 

If you are still facing an issue then kindly create a support case.

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud

 

If you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

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