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VDI screen resolution

  • June 27, 2024
  • 2 replies
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At times our VDI resolution will change resulting in failed bot runs.  We noticed that the VDI screen resolution settings indicate, “THE DISPLAY SETTINGS CANT BE CHANGED FROM REMOTE SESSION"  How would I change those settings?  from APPSERVER??

Best answer by Tamil Arasu10

Hi @ch1.choe,

Please check below link..

 

 

2 replies

Tamil Arasu10
Most Valuable Pathfinder
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  • Tamil Arasu10Most Valuable Pathfinder
  • Most Valuable Pathfinder
  • Answer
  • June 28, 2024

Hi @ch1.choe,

Please check below link..

 

 
_Tamil_
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jon.stueveapeople
Automation Anywhere Team
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Also note from that article:

Screen resolution dependent packages
The screen resolution between the Bot Runner and Bot Creator device should be consistent as when resolution-dependent packages are used to build bots, any screen resolution difference between the Bot Creator and Bot Runner device will impact the bots during runtime.

Best practices recommend using the same VDI configuration in BotCreators and BotRunners.

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