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Question

Unable To Run Bots

  • October 8, 2023
  • 2 replies
  • 83 views

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I am getting an exception Message when i run the BOT even the device is connected

 

 

2 replies

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  • Pathfinder Advocate | Tier 6
  • October 10, 2023

Can you reinstall botagent?


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  • Automation Anywhere Team
  • October 11, 2023

Hi @Daniyal,

There may be a few reasons for this issue. To try to resolve it, you can reinstall the Bot Agent. If the issue persists, please upload the node_manager logs for further analysis. 

Log file locations:
The Bot Agent log files are available at C:\ProgramData\AutomationAnywhere\BotRunner\Logs on your device. The following files are available at this location:

Bot_Launcher
Captures information about the execution of a bot such as the operations performed, events triggered, and errors encountered by the bot.

Node_Manager
Captures information about when a bot is run from the Control Room and communication details between a Bot Runner and the Control Room.

 

Thanks.