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Navigator | Tier 3
April 23, 2024
Question

unable to fetch Email server credentials from valut

  • April 23, 2024
  • 7 replies
  • 127 views

i have trying to fetch email server credential from credential locker,

As the page went as error while selecting credentials ,

please find the attached screenshot,

@Tamil Arasu10 please help on this 

    7 replies

    Ganesh Bhat
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    April 23, 2024

    This is the known issue in Automation Anywhere currently 

     

    Blog : https://apeople.automationanywhere.com/s/article/A360-UI-getting-an-error-code-STATUS-STACK-OVERFLOW-when-clicking-the-drop-down-button-on-the-bot-edit-page

     

    Solution : You need to install the versions below to that version: of Google Chrome browser: 124.x (124.0.6367.60 or 124.0.6367.61) and Edge browser: 124.x (124.0.2478.51)

     

    Thank you 

    You can reach me through WhatsApp : https://wa.me/message/5B3COVB4TXWHO1 LinkedIn: https://www.linkedin.com/in/ganeshdhogale/ https://www.linkedin.com/company/ai-brahmaai/ YouTube: https://www.youtube.com/@aibrahma1150
    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    April 23, 2024

    Hi @Vaandu,

    Please find the above solution from @Ganesh Bhat ( Many thanks for sharing this..!). let me know if the solution helps for you.

    _Tamil_
    Navigator | Tier 3
    April 23, 2024

    Use Firefox

    or

    Run this in your browser console after you login to your automation anywhere instance. This will remove this error for this session/ use any user script extension to automatically do it.

     

    function removeAriaOwnsAttribute(element) {
    if (element.hasAttribute('aria-owns')) {
    element.removeAttribute('aria-owns');
    }
    }

    function mutationCallback(mutationsList, observer) {
    mutationsList.forEach(mutation => {
    removeAriaOwnsAttribute(mutation.target);
    });
    }

    const observer = new MutationObserver(mutationCallback);
    observer.observe(document.documentElement, {
    attributes: true,
    childList: true,
    subtree: true,
    attributeFilter: ['aria-owns']
    });

     

     

    https://github.com/A360-Tools | https://botstore.automationanywhere.com/vendor/botdev
    VaanduAuthor
    Navigator | Tier 3
    April 23, 2024

    @Tamil Arasu10  , i have updated my browser as per instructions from @Ganesh Bhat  , cleared my history , cache files. now fetching the email id from locker is solved but when i place loop action for save attachments - it went again same page load error ,

     

    Most Valuable Pathfinder
    April 23, 2024

    Hi @Vaandu 

    Check if your chrome got updated back to latest version, if not try accessing CR in Firefox

    Chand
    Cadet | Tier 2
    April 23, 2024

    We are receiving the same issue with 123.x

     

     

    Abhay Naik
    Navigator | Tier 3
    April 25, 2024