Question

unable to fetch Email server credentials from valut

  • 23 April 2024
  • 7 replies
  • 68 views

Badge +5

i have trying to fetch email server credential from credential locker,

As the page went as error while selecting credentials ,

please find the attached screenshot,

@Tamil Arasu10 please help on this 


7 replies

Userlevel 4
Badge +12

This is the known issue in Automation Anywhere currently 

 

Blog : https://apeople.automationanywhere.com/s/article/A360-UI-getting-an-error-code-STATUS-STACK-OVERFLOW-when-clicking-the-drop-down-button-on-the-bot-edit-page

 

Solution : You need to install the versions below to that version: of Google Chrome browser: 124.x (124.0.6367.60 or 124.0.6367.61) and Edge browser: 124.x (124.0.2478.51)

 

Thank you 

Userlevel 6
Badge +15

Hi @Vaandu,

Please find the above solution from @Ganesh Bhat ( Many thanks for sharing this..!). let me know if the solution helps for you.

Userlevel 2
Badge +6

Use Firefox

or

Run this in your browser console after you login to your automation anywhere instance. This will remove this error for this session/ use any user script extension to automatically do it.

 

function removeAriaOwnsAttribute(element) {
if (element.hasAttribute('aria-owns')) {
element.removeAttribute('aria-owns');
}
}

function mutationCallback(mutationsList, observer) {
mutationsList.forEach(mutation => {
removeAriaOwnsAttribute(mutation.target);
});
}

const observer = new MutationObserver(mutationCallback);
observer.observe(document.documentElement, {
attributes: true,
childList: true,
subtree: true,
attributeFilter: ['aria-owns']
});

 

 

Badge +5

@Tamil Arasu10  , i have updated my browser as per instructions from @Ganesh Bhat  , cleared my history , cache files. now fetching the email id from locker is solved but when i place loop action for save attachments - it went again same page load error ,

 

Userlevel 6
Badge +16

Hi @Vaandu 

Check if your chrome got updated back to latest version, if not try accessing CR in Firefox

Badge

We are receiving the same issue with 123.x

 

 

Userlevel 3
Badge +7

Hi @Vaandu ,

You’ll find the details and the resolution here

https://community.automationanywhere.com/developers%2Dforum%2D36/control%2Droll%2Dcrashes%2Dwhenever%2Di%2Dclick%2Dany%2Ddropdown%2D88075?tid=88075

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