Screen Recorder does not capture properly in A2019

  • 18 July 2023
  • 1 reply


I am not able to make any Recorder Capture. When trying to capture any button or component in any windows application.

I want to capture the button “Cancel” but the recorder marks a different area in red. See the image below


I haven’t change anything and a few days before the recorder worked properly.


Hope anyone can help


1 reply

Userlevel 3
Badge +10

Was it solved? If reinstalling bot agent and restarting the AutomationAnywhere services and the machine did not help, you may try to use Simulate Keystrokes for that application instead of Recorder:Capture,

it might be a problem about that application, so using simulate keystrokes might do what you want