Question

Sap Script works in QA but not in Prod. It was working in prod too. Why does it happen?

  • 31 January 2022
  • 7 replies
  • 4 views

Userlevel 2
Badge +8

What could be the problem here? it was working perfectly fine.

 

Now it gives an error, and the characters the bot types seem in red colour.

 

sapError 


7 replies

Userlevel 5
Badge +9

Hi @Semih Öztürk​ ,

 

Check the Control ID think it could have changed.

Userlevel 3
Badge +7

Hi @Semih Öztürk​ ,

 

Could you try recording the interaction and verify whether the id is same as what is in the script you are running?

 

You can record it from Settings > Recording and Playback

 Also check if the credentials have changed or not.

 

Kind Regards,

Ashwin A.K

Userlevel 5
Badge +9

Great @Semih Öztürk​ 

Userlevel 2
Badge +8

Hi @ChanduMohammad S​ 

 

Thank you for replying. As I looked in the task more detailed, i see that i cant connect to Production environment with the username and password. So i guess it may be changed

Userlevel 2
Badge +8

Hi @Ashwin A.K​ 

 

Thank you for replying. I figured out that I can connect to QA environment, but not the Production environment by given username and password. I guess credentials may be changed.

Also thanks for telling about how to do script recording

Userlevel 2
Badge +8

Yeah, I emailed to customer, and wait for them to inform me about it

Userlevel 5
Badge +9

Great @Semih Öztürk​ might be one of the reason.

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