Hi @Semih Öztürk​ ,

Check the Control ID think it could have changed.

Hi @Semih Öztürk​ ,

Could you try recording the interaction and verify whether the id is same as what is in the script you are running?

You can record it from Settings > Recording and Playback

 Also check if the credentials have changed or not.

Kind Regards,

Ashwin A.K

Great @Semih Öztürk​ 

Hi @ChanduMohammad S​ 

Thank you for replying. As I looked in the task more detailed, i see that i cant connect to Production environment with the username and password. So i guess it may be changed

Hi @Ashwin A.K​ 

Thank you for replying. I figured out that I can connect to QA environment, but not the Production environment by given username and password. I guess credentials may be changed.

Also thanks for telling about how to do script recording

Yeah, I emailed to customer, and wait for them to inform me about it

Great @Semih Öztürk​ might be one of the reason.