Question

Running my first bot action step is getting stuck in "Deploying to your computer"

  • 28 June 2022
  • 2 replies
  • 6 views

I have Community Edition build 14288 installed and am trying to run my first bot I've created (ITBricks). I've tried re-installing AA bot agent multiple times and made sure my user has full access to the c: drive folders needed (that I found as suggestions to the problem in the community), but still I get stuck in "Deploying to your computer" message when trying to run the first step action of my first bot (ITBricks). I'm completely stuck. Help!

 

If relevant, I'm using Parallels Desktop on my Macbook to do this within their Windows 10 instance from my Macbook. Everything appears to be installed fine and user profile's been granted full access to the pertinent folders. Anyone out there been able to do this via Parallels on a Mac?


2 replies

Userlevel 4
Badge +8

Hi @Corey Laverdiere​ ,

 

Good Day!

 

Please refer the below KB article and follow the steps.

https://apeople.automationanywhere.com/s/article/Unable-to-run-bot-in-folder-trigger-when-folder-path-is-network-folder

 

If you are still facing a issue then please create support case

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

 

Thank you

Userlevel 4
Badge +8

Hello @Corey Laverdiere​ 

 

I hope you are doing well.

 

kindly refer to the below KB link.

 

https://apeople.automationanywhere.com/s/article/Unable-to-run-bot-in-folder-trigger-when-folder-path-is-network-folder

 

 If you are still facing a issue then please create support case

 

 

 

How to create a support case :

 

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

 

if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

 

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