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Corey 7724
Ground Control | Tier 1
June 28, 2022
Question

Running my first bot action step is getting stuck in "Deploying to your computer"

  • June 28, 2022
  • 2 replies
  • 117 views

I have Community Edition build 14288 installed and am trying to run my first bot I've created (ITBricks). I've tried re-installing AA bot agent multiple times and made sure my user has full access to the c: drive folders needed (that I found as suggestions to the problem in the community), but still I get stuck in "Deploying to your computer" message when trying to run the first step action of my first bot (ITBricks). I'm completely stuck. Help!

 

If relevant, I'm using Parallels Desktop on my Macbook to do this within their Windows 10 instance from my Macbook. Everything appears to be installed fine and user profile's been granted full access to the pertinent folders. Anyone out there been able to do this via Parallels on a Mac?

    2 replies

    A
    Automation Anywhere Team
    Automation Anywhere Team
    Automation Anywhere Team
    June 30, 2022

    Hi @Corey Laverdiere​ ,

     

    Good Day!

     

    Please refer the below KB article and follow the steps.

    https://apeople.automationanywhere.com/s/article/Unable-to-run-bot-in-folder-trigger-when-folder-path-is-network-folder

     

    If you are still facing a issue then please create support case

     

    How to create a support case :

    https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

    if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

     

    Thank you

    A
    Automation Anywhere Team
    Automation Anywhere Team
    Automation Anywhere Team
    October 18, 2022

    Hello @Corey Laverdiere​ 

     

    I hope you are doing well.

     

    kindly refer to the below KB link.

     

    https://apeople.automationanywhere.com/s/article/Unable-to-run-bot-in-folder-trigger-when-folder-path-is-network-folder

     

     If you are still facing a issue then please create support case

     

     

     

    How to create a support case :

     

    https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>

     

    if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

     

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