Question

RPA control room crash

  • 23 April 2024
  • 4 replies
  • 159 views

Badge +1

When the user is programming a RPA process, the users select the windows from drop-down list, the control room complete crashed every time.

Microsoft Edge 124.0.2478.51


4 replies

Userlevel 4
Badge +12

Hello,

 

3 Quick Fix we have right now.


 

 

  1. Use Firefox browser.

  2. [CHECK THIS ] https://apeople.automationanywhere.com/s/article/A360-UI-getting-an-error-code-STATUS-STACK-OVERFLOW-when-clicking-the-drop-down-button-on-the-bot-edit-page

    You need to install the versions below to that version: of Google Chrome browser: 124.x (124.0.6367.60 or 124.0.6367.61) and Edge browser: 124.x (124.0.2478.51)

  3. Run below script in your browser console after you login to your automation anywhere instance. This will remove error for this session  

    =================================================================

    function removeAriaOwnsAttribute(element) {if (element.hasAttribute('aria-owns')) {         element.removeAttribute('aria-owns');     } } function mutationCallback(mutationsList, observer) {    mutationsList.forEach(mutation => {             removeAriaOwnsAttribute(mutation.target);     }); } const observer = new MutationObserver(mutationCallback); observer.observe(document.documentElement, {     attributes: true,     childList: true,     subtree: true,     attributeFilter: ['aria-owns'] });             ================================================================

 

 

Thanks,

Ganesh 

 

Badge +1

Thanks for your answer, the problem is that the browser versions are controlled by the corporate and we can only use Edge

Hello,

 

3 Quick Fix we have right now.


 

 

  1. Use Firefox browser.

  2. [CHECK THIS ] https://apeople.automationanywhere.com/s/article/A360-UI-getting-an-error-code-STATUS-STACK-OVERFLOW-when-clicking-the-drop-down-button-on-the-bot-edit-page

    You need to install the versions below to that version: of Google Chrome browser: 124.x (124.0.6367.60 or 124.0.6367.61) and Edge browser: 124.x (124.0.2478.51)

  3. Run below script in your browser console after you login to your automation anywhere instance. This will remove error for this session  

    =================================================================

    function removeAriaOwnsAttribute(element) {if (element.hasAttribute('aria-owns')) {         element.removeAttribute('aria-owns');     } } function mutationCallback(mutationsList, observer) {    mutationsList.forEach(mutation => {             removeAriaOwnsAttribute(mutation.target);     }); } const observer = new MutationObserver(mutationCallback); observer.observe(document.documentElement, {     attributes: true,     childList: true,     subtree: true,     attributeFilter: ['aria-owns'] });             ================================================================

 

 

Thanks,

Ganesh 

 

Thanks for your answer, the problem is that the browser versions are controlled by the corporate and we can only use Edge

Userlevel 3
Badge +5

Hi @ilemus you can request your Infra/Applications team (or whoever is managing the browser updates) to revert back to the previous stable version of Edge until the patch is released. It should be matter of few days. This would be fixed as it is impacting lot of application and not only A360.

Userlevel 3
Badge +7

Hi @ilemus ,

You’ll find the details and the possible answers here. 

 

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