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Question

Recorder not working

  • August 21, 2023
  • 4 replies
  • 220 views
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When bot trying to capture a table by using recorder - capture or universal recorder a pop-up message arrived as “load library failed with error 126: the specified module could not be found”

 

Requesting you to please suggest some solutions on it.

 

Thanks & regadrs,

Shivam Jagga 

4 replies

rima.sengupta
Automation Anywhere Team
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  • rima.sengupta
  • Automation Anywhere Team
  • August 22, 2023

Hello @shivam_jagga,

Thank you for your question! I would recommend that you submit a formal support ticket so one of our support members can assist you with this.
To submit a support ticket, please visit the Support Portal. (LINK)
If you are unable to access this page, please reach out to your account representative for troubleshooting assistance.
 

Rima Sengupta

Pathfinder Community Team

https://www.linkedin.com/in/rima-sengupta/
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  • shivam_jagga
  • Author
  • Cadet | Tier 2
  • August 23, 2023

Hi @Rima 2525 

I ad already raise a ticket but still waiting for the response.

rbkadiyam
Premier Pathfinder | Tier 7
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  • rbkadiyam
  • Premier Pathfinder | Tier 7
  • August 24, 2023

@shivam_jagga  uninstall and install browser plugin again. 

Ramesh B Kadiyam
Raul Jaimes
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  • Raul Jaimes
  • Navigator | Tier 3
  • August 24, 2023

@shivam_jagga 

Try the follow:

-Stop Automation Anywhere Bot Agent

-Delete content of folder C:\ProgramData\AutomationAnywhere\GlobalCache

-Start  Automation Anywhere Bot Agent.

 

Let me know your feedback.

Regards

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