Question

Recorder not working

  • 21 August 2023
  • 4 replies
  • 103 views

Badge +1

When bot trying to capture a table by using recorder - capture or universal recorder a pop-up message arrived as “load library failed with error 126: the specified module could not be found”

 

Requesting you to please suggest some solutions on it.

 

Thanks & regadrs,

Shivam Jagga 


4 replies

Userlevel 1
Badge +5

Hello @shivam_jagga,

Thank you for your question! I would recommend that you submit a formal support ticket so one of our support members can assist you with this.
To submit a support ticket, please visit the Support Portal. (LINK)
If you are unable to access this page, please reach out to your account representative for troubleshooting assistance.
 

Rima Sengupta

Pathfinder Community Team

Badge +1

Hi @Rima 2525 

I ad already raise a ticket but still waiting for the response.

Userlevel 5
Badge +10

@shivam_jagga  uninstall and install browser plugin again. 

Userlevel 5
Badge +9

@shivam_jagga 

Try the follow:

-Stop Automation Anywhere Bot Agent

-Delete content of folder C:\ProgramData\AutomationAnywhere\GlobalCache

-Start  Automation Anywhere Bot Agent.

 

Let me know your feedback.

Regards

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