Preprocessing issue found. I'm Attaching the error image. Please help me here. I'm working on Hover Activity to select the option from the hover dropdown list.

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TADIKALA_SHAIK_MOHAMMAD_ALi@cat.com : we kindly request you reach out to us via support request to address this issue.

Support email : support@automationanywhere.com

It might be that it has got confused over package versions for some reason (though I have never seen that error message.

It may be worth trying some of the following the following, but it is no guarantee of success

• Click the 3 dots by the Debug button and see what versions of the package you are using. If not the default try changing to the default.
• Try starting a fresh new bot in case the problem is in Control Room (as the comiling id done on Control Room so the error may be from that
  • Perhaps try that again after some of the steps below
• Stop the Automation Anywhere Bot Agent service and start it again
• Clear the global cache
  • Stop the Automation Anywhere Bot Agent service
  • clear out C:\ProgramData\AutomationAnywhere\GlobalCache
  • Start the Bot Agent Service again
• Try a clean re-install of the bot agent
  • uninstall the Bot Agent
  • Clear all Automation Anywhere folders (e.g. in Program files, ProgramData and the AA one in c:\users\username\AppData\AA
  • Reinstall the bot agent and connect to Control Room, making sure you are installing the latest