Our developer wants to enable OCR Confidence levels for his Bot (using cloud based IQBot). Since our IQbot instance is in the cloud, and we cannot edit settings.txt - how are we supposed to set this up?

@Tim Vruwink​ 

We don't have an option in Classic IQbot, but it's possible to in IQBot native which is available from the .25 version.

if you are still facing an issue then please create a support case

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud

if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get access.