Hi everyone,
I have updated a control room that was on v24R2 to v27 without errors.
For context, the control room, database and elasticsearch are installed on the same windows VM.
I now want to update it from v27 to v30 but I get an error “Installer has detected that there are ElasticSearch indices that are old and cannot be migrated automatically. Setup will abort”.
![](https://uploads-us-west-2.insided.com/automationanywhere-en/attachment/e71f9867-4af1-433a-ad4e-a89027ec8bc9.png)
I want to follow what has been explained here
However, I fail connecting to elasticsearch while it was possible beforehand -I have tried ports 47599, 47600, 9200, 9300)
![](https://uploads-us-west-2.insided.com/automationanywhere-en/attachment/13d1107b-89cd-412b-aca7-14a9c5e6e16b.png)
When I go to the services, the Elastic Search service is shown active. It keeps on failing even I restart process.
![](https://uploads-us-west-2.insided.com/automationanywhere-en/attachment/6ad4d63f-8fc0-4f6e-92b2-f4eab11e00b7.png)
On the other hand, the main website can still be reached and bots be run.
How can I solve this problem ?