since 11/20,my team's BR robot always occur this situation that (edge/google)program is stopped or No response from webpage.
Why this error comes? how to deal with it Or how should I investigate it ?
Is it related to the upgrade of version A360?
No response for BotAgent
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Userlevel 7
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Hi
Which A360 environment you are having? Also, have you tried clearing the Browser cache and cookies?
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It is several machines that have recently experienced this problem consecutively, rather than one machine repeating it. I want to find the cause and fix it
Does A360 environment refer to something like Runner bot?
those are Runner bot
Userlevel 7
+13
It is several machines that have recently experienced this problem consecutively, rather than one machine repeating it. I want to find the cause and fix it
Does A360 environment refer to something like Runner bot?
those are Runner bot
No. By saying Environment, I meant whether it is Community Edition or Enterprise Edition (Cloud or On-Prem)
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Enterprise Edition(Is it Cloud or On-Prem? I'm not quite sure, does it matter)😐
Userlevel 7
+13
Enterprise Edition(Is it Cloud or On-Prem? I'm not quite sure, does it matter)😐
Yes. If it is Cloud, then the Backend is fully managing by AA team. But for On-Prem, it will be by your Organization.
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