Hey all, I have a process where I use a mouse click to press a button in a JAVA based application on Internet Explorer.
I have 2 bot accounts working on the same server.
One bot account can click the button, the other one failes to click the button.
I checked all the java settings for bot bot accounts and everythin is the same. Also screen resolution is the same.
Any idea what can cause this error?
+7
@Marcia van Nes When I've had issues in the past interacting with JAVA applications, it has usually been an issue with the Java access bridge not being installed or enabled correctly.
There are a few older KB articles for this, assume they are still fine to check:
https://apeople.automationanywhere.com/s/article/Enable-Java-Access-Bridge-for-Java-Plugin/p>
Thanx for the help! We solved the issue by copying the user image from the account that was working to the one that was not. I have checked the java bridge, it is enabled now. Perhaps that was what was solved the issue, unfortunately I cannot check that now anymore.
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