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Microsoft 365 Outlook Package - Save attachments "Field 'folderPath' must not be null"

  • December 4, 2023
  • 7 replies
  • 175 views
JasonD106468
Most Valuable Pathfinder
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Microsoft Outlook 365 - Save attachments displays the following error 50% of the time.

“Field 'folderPath' must not be null”

 

The “Save attachments to folder” is a variable, which is a valid location. Line just before does a log to file command and displays the correct location. When it does work the attachments are same correctly. 

I am using the same emails for each test.

Anyone seen this behavior before???

RPA Program Manager - Leidos

7 replies

Padmakumar
Premier Pathfinder | Tier 7
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  • Padmakumar
  • Premier Pathfinder | Tier 7
  • December 5, 2023

Hi @JasonD106468 ,

 

You have mentioned that this error is coming 50% of the time of execution. Does this mean that, your code is working remaining of the time with the same folder path? 

 
Padmakumar
JasonD106468
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  • JasonD106468Most Valuable Pathfinder
  • Author
  • Most Valuable Pathfinder
  • December 5, 2023

yes, but the inconsistency of the code working is what is troubling

RPA Program Manager - Leidos
Padmakumar
Premier Pathfinder | Tier 7
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  • Padmakumar
  • Premier Pathfinder | Tier 7
  • December 5, 2023

yes, but the inconsistency of the code working is what is troubling

 

Could you please share the Screenshot of this specific part?

 
Padmakumar
JasonD106468
Most Valuable Pathfinder
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  • JasonD106468Most Valuable Pathfinder
  • Author
  • Most Valuable Pathfinder
  • December 5, 2023

 

RPA Program Manager - Leidos
Padmakumar
Premier Pathfinder | Tier 7
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  • Padmakumar
  • Premier Pathfinder | Tier 7
  • December 6, 2023

 

 

Have you tried changing the Package version? Also, kindly try to test the same with Email package as well instead of MS 365.

 

 
Padmakumar
JasonD106468
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  • JasonD106468Most Valuable Pathfinder
  • Author
  • Most Valuable Pathfinder
  • December 6, 2023

There is only 1 Microsoft outlook365 version we can utilize after months of discussion with AA support, Email package will not work withoutlook365 cloud, I have been working with AA support for months. Microsoft outlook365 package is what we have to use.

RPA Program Manager - Leidos
H
  • Hakan 4015
  • December 18, 2024

Hello together,
has the issue been resolved?

We have the same issue and need a solution.

Thank you.

Ha
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