We need to implement LDAPS for security hardening our Control Room servers.
I have followed this guide to set LDAPS as the schema - https://docs.automationanywhere.com/bundle/enterprise-v11.3/page/enterprise/topics/control-room/getting-started/configure-ldap-schema.html
But it doesn’t seem to have an effect, I still only see LDAP requests when checking the communication requests with Wireshark. Its only ever using port 389, I can't see port 636 (LDAPS) used at all.
Do you have any further guidance based around this you could provide?
@Ryan Jones :
Please check if the below article helps.
if you are still facing an issue then please create a support case
How to create a support case :
if you don't have access to the above link, email the AA Support team "email@example.com" to get access.