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We need to implement LDAPS for security hardening our Control Room servers.

I have followed this guide to set LDAPS as the schema - https://docs.automationanywhere.com/bundle/enterprise-v11.3/page/enterprise/topics/control-room/getting-started/configure-ldap-schema.html

 

But it doesn’t seem to have an effect, I still only see LDAP requests when checking the communication requests with Wireshark. Its only ever using port 389, I can't see port 636 (LDAPS) used at all.

Do you have any further guidance based around this you could provide?

@Ryan Jones​  :

 

Please check if the below article helps.

https://apeople.automationanywhere.com/s/article/How-to-convert-control-room-from-LDAP-to-LDAPS

 

if you are still facing an issue then please create a support case

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud

 

if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get access.

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