Skip to main content
Question

it's not capturing proper elements in website

  • April 20, 2022
  • 12 replies
  • 128 views

it's not capturing proper elements in website

12 replies

Tamil Arasu10
Most Valuable Pathfinder
Forum|alt.badge.img+18
  • Most Valuable Pathfinder
  • April 20, 2022

Hi @Basavraj Chougule​ ,

 

Please check the Zoom Level for the Webpage. It should be 100%. "Screen resolution 1366*768 "

 

 


  • Author
  • Cadet | Tier 2
  • April 20, 2022

I am accessing Automation Anywhere through Remote Desktop Connection (RDP) where in I made "Screen resolution 1366*768" and zoom level Webpage 100% and I am capturing some elements from webpage but still it's not capturing proper elements!

 

Please help me in this?


  • Navigator | Tier 3
  • April 20, 2022

Are you working on two or more monitors?

Or are you using windows half screen snap?


  • Navigator | Tier 3
  • April 20, 2022

In that case, AI sense recorder is your only option.


  • Navigator | Tier 3
  • April 20, 2022

Oh sorry for my misunderstanding.

Would you like to capture elements on RDP where bot agents ins installed and run on your main PC?


  • Author
  • Cadet | Tier 2
  • April 20, 2022

No, I am using my windows full screen. In my machine remotely I am accessing Automation Anywhere through RDP but its not able to capture proper elements


  • Author
  • Cadet | Tier 2
  • April 20, 2022

Yes correct remotely I am using RDP where bot agent is installed


Tamil Arasu10
Most Valuable Pathfinder
Forum|alt.badge.img+18
  • Most Valuable Pathfinder
  • April 20, 2022

  • Author
  • Cadet | Tier 2
  • April 20, 2022

NO still its not working.

Is there Screen Resolution problem?


  • Cadet | Tier 2
  • April 20, 2022

Hi,

I am having the same issue. Bot is capturing the wrong element every time. I set the correct screen resolution and zoon level.


  • Author
  • Cadet | Tier 2
  • April 30, 2022

Hi,

I am accessing Automation Anywhere through Remote Desktop Connection (RDP) remotely and I am creating one bot there, where in I am trying to record some elements on Web Page but it's not able to capture elements properly.

 

Can I get assist on this?


Forum|alt.badge.img+12

Hello @Basavraj Chougule​, Please follow below KB article steps on Bot Agent machine,

https://apeople.automationanywhere.com/s/article/Object-Cloning-Able-to-capture-the-object-but-highlighted-on-a-wrong-place

 

Also, if still same issue persist, please validate below points on machine from where you are taking RDP. Mostly, while taking RDP, it takes display setting configuration from parent machine from where we are taking RDP.

 

  • Proper resolution.
  • Validate scaling level is set to 100%