Skip to main content
Cadet | Tier 2
April 20, 2022
Question

it's not capturing proper elements in website

  • April 20, 2022
  • 12 replies
  • 195 views
it's not capturing proper elements in website

    12 replies

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    April 20, 2022

    Hi @Basavraj Chougule​ ,

     

    Please check the Zoom Level for the Webpage. It should be 100%. "Screen resolution 1366*768 "

     

     

    _Tamil_
    BasuRajAuthor
    Cadet | Tier 2
    April 20, 2022

    I am accessing Automation Anywhere through Remote Desktop Connection (RDP) where in I made "Screen resolution 1366*768" and zoom level Webpage 100% and I am capturing some elements from webpage but still it's not capturing proper elements!

     

    Please help me in this?

    Navigator | Tier 3
    April 20, 2022

    Are you working on two or more monitors?

    Or are you using windows half screen snap?

    Navigator | Tier 3
    April 20, 2022

    In that case, AI sense recorder is your only option.

    Navigator | Tier 3
    April 20, 2022

    Oh sorry for my misunderstanding.

    Would you like to capture elements on RDP where bot agents ins installed and run on your main PC?

    BasuRajAuthor
    Cadet | Tier 2
    April 20, 2022

    No, I am using my windows full screen. In my machine remotely I am accessing Automation Anywhere through RDP but its not able to capture proper elements

    BasuRajAuthor
    Cadet | Tier 2
    April 20, 2022

    Yes correct remotely I am using RDP where bot agent is installed

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    April 20, 2022
    BasuRajAuthor
    Cadet | Tier 2
    April 20, 2022

    NO still its not working.

    Is there Screen Resolution problem?

    Cadet | Tier 2
    April 20, 2022

    Hi,

    I am having the same issue. Bot is capturing the wrong element every time. I set the correct screen resolution and zoon level.