I'm trying to follow the IT Bricks bot training and I get this issue when trying to do the record action... Not sure how to fix this issue? I downloaded the software today 06/29/2022. It says the bot agent version is 21.210 if that helps. Community Edition...
When I hit refresh as instructed in the demo I get this error message. Here is what the dropdown looks like in the right pane (see image)
Thanks in advance.
Hi, do you find a solution for this problem?
Hey, I haven't yet figured out a solution to this problem. Not sure why the recorder capture functionality does not work as expected? I have full admin rights on my computer and did a fresh install earlier in the day before beginning this training.
Hello @Matthew Mickle
I hope you are doing well.
A mostly similar issue is related to the system/network and once you restart the system it is resolved automatically.
If you are still facing an issue then please create a support case
How to create a support case :
https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud/p>
if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get the access.
Hey @Arpit Kadia -
Thanks so much for following up. Not sure what happened with the software or my individual system, but this issue resolved itself after a few days. (Please note I did multiple restarts and reinstalls and they did not fix the issue). I just logged in about 2 or 3 days later and everything worked fine....
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