Hi @Shruti Kirti ,
Could you please check the device status, whether the device is active or not
Can you remove the device from device pane and reconnect the bot agent, i had a similar issue earler, i followed the steps i mentioned and its resolved
Hello, I currently have the same problem, it gives an error when executing a bot.
the steps mentioned were carried out, but the error continues
Hello @Tamil Arasu ,
Yes the device was showing connected.
Issue was: Proxy was blocking the download of package from server to local. Checked it in NodeManager.logs.
Resolution: I has to reset the proxy and the BOT was able to download the relevant packages and execute the BOT.
Hello @Karla Cevallos ,
Please check the NodeManager.logs : C:\ProgramData\AutomationAnywhere\BotRunner\Logs\Node_Manager.log you should be able to identify the cause of the issue.
More details to get relevant logs: Automation 360: How to enable DEBUG logs for Bot Agent (automationanywhere.com)
In our case:
Thankyou @sakthivel palanisamy .
I tried that but post that device was not getting connected.
Thanks for the update! @Shruti Kirti
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