Hi everyone,
I have configured an AARI process to extract PDF documents and on one of them I meet the error :
EXTRACT_FAILED - Native] : 415 : UNSUPPORTED_INPUT_TYPE : The input file type pcx is not supported
However I can confirm it is a PDF file and not a PCX (I do not know what that means). Has anyone already faced this error ? I find nothing on Google. How could I solve that ?
Best regards,
Hi
The above error is occurred in specific file or remaining PDF files as well?
Hi
The above error is occurred in specific file or remaining PDF files as well?
Hi Tamil, only one PDF fails, all the others are extracted correctly.
I would like to show it, but it is a bill, I am not allowed to share it.
The remaining files are extracted well so that
Can you please try the error PDF file “ with Save As created as new file and uploaded to the IQ BOT” check the results.
I think I found the root cause of the error : the PDF seems to be a non-standard one.
I can open it with Firefox or Chrome viewer, but not with SumatraPDF or LibreOffice Draw.
Nice catch..!
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