Question

If i remove all ip addresses from network settings, will this block all users from being able to access the control room which is A360 cloud version?

  • 7 February 2022
  • 3 replies
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If i remove all ip addresses from network settings, will this block all users from being able to access the control room which is A360 cloud version?

3 replies

Thanks good to know. Can you give me an example of how i can add an IP Range as not sure how to do this. Trouble i'm having is due to users working from home their ip addresses will change on a regular basis.

Userlevel 4
Badge +8

Hi @Conor Cullen​ ,

 

Yes, this setting ensures that access to the Cloud Control Room URL is only allowed from a specified list of designated IP addresses or subnets. Add IP address ranges in Classless Inter-Domain Routing (CIDR) format, multiple CIDR ranges can be added.

 

Checkout below documentation for more info,

 

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/control-room/administration/settings/cloud-add-addresses.html

Userlevel 4
Badge +8

Hi @Conor Cullen​ ,

 

PFB Ex,

 

Enter the address in x.x.x.x format and specify the subnet mask.

 

If you are not sure on this, I'd recommend opening a support ticket with AA using below link. You can loop your IT as well in the trails,

 

https://apeople.automationanywhere.com/s/support/p>

 

if you don't have access to the above link, Send an email to AA Support team "apeopleopsteam@automationanywhere.com" to get the access.

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