I would like to know the importance of resolution in A360 what resolution we need to keep in our RDP and what happens if the recommended resolution is not matching what and all issue may come
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@Soumya Pai :
The resolution of the runner machine should be the same as the developer machine where the bot was developed. If the resolutions are different then recorder actions will fail. Recommended resolution is 1366 X 768.
If you still have an issue then please create a support case :
How to create a support case :
https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud
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