Question

I use ubuntu 20.04. I tried to install bot agent using wine. This gave me the error like in the picture. Can anyone help me out?


Screenshot from 2022-05-16 19-58-08


4 replies

Userlevel 5
Badge +10

Please check out the bot-agent-compatibility, also you can create a ticket Automation Anywhere support team to get the help in this case,

 

I don't think ubuntu is a supported OS.

 

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/cloud-bot-agent-compatibility.html/p>

 

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/cloud-onprem-req-operating-system-compatibility.html/p>

Hi there, I followed the abovementioned thread. But I am not sure this thread will help because I am facing problems in ubuntu 20.04. The problem in the thread is related to windows.

Userlevel 5
Badge +10

https://apeople.automationanywhere.com/s/question/0D56F000087ehFDSAY/facing-the-below-error-message-automation-anywhere-bot-agent-service-install-configuration-fail-to-register-and-return-error-5-while-trying-to-install-local-bot-agent-to-create-a-bot-not-able-to-proceed-any-help-on-this-will-be-appreciated?language=en_US/p>

 

 

Thanks for the help

Reply