I'm trying to login in Control room but unable to login because of this error Please resolve it.

Yes, I tried to reset the username and password. but didn't get any mail to reset it.

Hi @Mansi Tamrakar​ ,

Can you try resetting your password?

If you're using the enterprise version, please check with your admin user to reset the password.

For Community, you will receive a link to reset the password, please keep an eye on the spam/junk folder in the email box

Hi @Mansi Tamrakar​ ,

Which CR URL you are using Enterprise or Community Edition?

I'm using Community Edition URL.

Hi @Mansi Tamrakar​ ,

Can you check your SPAM Folder and try to reset the password again?

I am using community edition and waiting for mail from 3 hours.

 I have registered for APA training on 20 Aug 2025. I was able to login with the credentials provided for control room- Log in | Control Room | Automation Anywhere. Later got message on control room that some migration is going on and control room will no longer be accessible. Now I am not able to login with the given creds. Also I am trying to reset password but not getting any mail for resetting password.

 I have registered for APA training on 20 Aug 2025. I was able to login with the credentials provided for control room- Log in | Control Room | Automation Anywhere. Later got message on control room that some migration is going on and control room will no longer be accessible. Now I am not able to login with the given creds. Also I am trying to reset password but not getting any mail for resetting password.

 

Hi ​@NarendraP105689,

The CR access has been revoked. The last day was on the 05th of this month.

What should we do now? Do I need to register again to get new Creds?