Hi @Shikha Rahangdale​ ,

Generally, a bad gateway error indicates that there is an issue connecting to the database. You need to ensure that the database is up and the port defined is available to connect to. Please ensure that you have a static port defined for the database and the port is open.

Please check the A360 CR services whether running or not in the system

Hello @Shikha Rahangdale​ ,

Request you to please check the below article about the Bad gateway in A360

https://apeople.automationanywhere.com/s/article/A2019-Control-room-Not-accessible-after-Installation-502-Bad-Gateway/p>

Additionally, Please find the below documents for the A360 control room pre-requisites

https://docs.automationanywhere.com/bundle/enterprise-v2019/page/enterprise-cloud/topics/deployment-planning/on-prem-install/cloud-on-prem-install.html/p>

If you still observe the same issue, request you please create a support case