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Cadet | Tier 2
April 13, 2022
Question

I have created a BOT to open the URL link from an email. I am using 'Browser Open', i am able to open the URL in Chrome but not in Edge. Error: The page that you are trying to access cannot be loaded.

  • April 13, 2022
  • 8 replies
  • 340 views
I have created a BOT to open the URL link from an email. I am using 'Browser Open', i am able to open the URL in Chrome but not in Edge. Error: The page that you are trying to access cannot be loaded.

    8 replies

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    April 13, 2022

    Hi @Ramamoorthy M​ ,

     

    Could you please check whether the Edge Plugin's installed or not?

     

    If not, please install it by using the below link and give it try.

    Automation 360 - Microsoft Edge Addons

     

    Thanks!

    _Tamil_
    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    April 13, 2022

    Have you tried to open the URL in Edge manually?

    _Tamil_
    Cadet | Tier 2
    April 13, 2022

    Hi Tamil Arasu,

     

    Plug-in already install in my Edge Browser. Still getting the same error.

     

    image 

    Thanks.

     

    Regards

    Moorthy

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    April 13, 2022

    I guess you're using an office system, your org might not allow you to open the URL into the Edge.

    _Tamil_
    Cadet | Tier 2
    April 13, 2022

    One more i have noticed that the failure URL has https://apc01.safelinks.protection.outlook.com/?/p>

     

    but when and paste in browser the above line has been removed from the URL.

     

    Regards

    Moorthy

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    April 13, 2022

    You're welcome.

    Please check permission as well because the bot is unable to access/open the pages via Edge.

    _Tamil_
    Cadet | Tier 2
    April 13, 2022

    Yes, i have copied the URL from Message box and tried.

    It is working fine.

    Cadet | Tier 2
    April 13, 2022

    Yes, i am using office system, but the same URL when i copy manually it is working fine. I will check further.

     

    Thank you so much for your help.