Question

I am using AA360 and facing issue while running the bot

  • 19 April 2022
  • 2 replies
  • 7 views

Please check with the screenshot

AA360_1AA360_2 

Bot Agent is working fine

 

Is there any other alternative to run a bot or suggest a solution for this?


2 replies

Userlevel 3
Badge +7

Could you please check the permission for Bot Agent installation folders? you have to provide full access to the folder.

 

Or you can try to uninstall bot agent and remove the device from CR, install the bot agent using admin mode and execute the tasks..

 

 

Userlevel 4
Badge +8

@Atchyuth Pisipati​ : if you are still facing an issue then please create a support case

 

How to create a support case :

https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud

 

if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get access.

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