Skip to main content
Ground Control | Tier 1
April 19, 2022
Question

I am using AA360 and facing issue while running the bot

  • April 19, 2022
  • 2 replies
  • 87 views

Please check with the screenshot

AA360_1AA360_2 

Bot Agent is working fine

 

Is there any other alternative to run a bot or suggest a solution for this?

    2 replies

    Tamil Arasu10
    Most Valuable Pathfinder
    Most Valuable Pathfinder
    April 19, 2022

    Could you please check the permission for Bot Agent installation folders? you have to provide full access to the folder.

     

    Or you can try to uninstall bot agent and remove the device from CR, install the bot agent using admin mode and execute the tasks..

     

     

    _Tamil_
    Automation Anywhere Team
    October 8, 2022

    @Atchyuth Pisipati​ : if you are still facing an issue then please create a support case

     

    How to create a support case :

    https://apeople.automationanywhere.com/s/article/How-to-create-a-support-case-in-service-cloud

     

    if you don't have access to the above link, email the AA Support team "apeopleopsteam@automationanywhere.com" to get access.