Question

I am getting this Cannot delete device, as it is part of an active bot deployment If the problem persists, please contact your system administrator. Coluld please tell me what to do

  • 11 October 2022
  • 8 replies
  • 58 views

I am getting this Cannot delete device, as it is part of an active bot deployment If the problem persists, please contact your system administrator. Coluld please tell me what to do

8 replies

I restarted but still same problem​

Userlevel 5
Badge +8

Hi @Venkata satya krishna vinay reddy​ ,

 

Can you restart Bot Agent service and try again?

 

Steps for Restarting Bot Agent Service :

 

Click on Windows+R

Type services.msc

Hit Enter

Check for Automation Anywhere Bot Agent Service

Right Click and Restart

Userlevel 4
Badge +8

Please go to active deployment and try stopping any in -progress tasks from there. Then try moving them to Historical and that should resolve this issue.

There is nothing in the active deployment

 

Userlevel 5
Badge +8

Hi @Venkata satya krishna vinay reddy​ ,

 

Is it community CR?

Yes​

Userlevel 5
Badge +8

Hi @Venkata satya krishna vinay reddy​ ,

 

Checkout below article.

 

https://apeople.automationanywhere.com/s/article/A360-Getting-error-Cannot-delete-device/p>

no it is not accesible

 

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