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Can anybody help me to resolve this?

Thanks in advance.

@Lavanya Gitta​ Hope you are not logged in twice with the same Runner account. Do you have a pattern of how frequently devices get Disconnected? Do you have this issue with all the Botagents connected to the same CR?

You may validate the WebSocket connectivity.

https://apeople.automationanywhere.com/s/article/How-to-validate-Websocket-connection/p>


The problem got fixed on its own.

Thanks for the Info.

 


Hi Sajith,

I see an error while loading this page.

 

Thanks,

Lavanya


Hello @Lavanya Gitta​  You will have to login to APeople portal to access KB article.


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