Hello @Michael Yuen Please find the customer support offering below.
https://www.automationanywhere.com/customer-support/p>
Thank you!
Yes, I had been the "customer support" page, but
- no pricing information
- no "button" for me to subscribe
Please share
Michael
Hello Sajith
If I want to subscribe ORANGE plan, how much is it and how to made the payment?
THank you!
Regards,
Michael
You may click on 'Support' tab and create new ticket. Details along with steps mentioned here in this article https://apeople.automationanywhere.com/s/article/How-to-Open-a-Support-Case/p>
You may also reach out to your Automation Anywhere Account Manager\CSM if you facing any challenges.
Hello @Michael Yuen Orange support is included as part of the License fee hence there is no additional fee to avail of support. Silver and Gold are paid premium services.
Other than post question in forum
how to ask tech. question directly to AA?
Can I have the contact of "Automation Anywhere Account Manager\CSM" ?
The person in charge of AA for our company already left and I only have the admin. info for the control room but not with AA Technical support.
What should I do?
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