I've been working with IQBot (360) for 8+ months now and suddenly "mystery groups" were created for suppliers who currently have assigned/trained groups. Mystery group is an in-house term used to describe a new group created by IQBot, which was discovered during validation, and unable to be found in the bot group list or within the instance group list so it can be trained. This has happened enough times now to have it's own term. I'm searching for a resolution to either train or delete the group so I will no longer have to continue validating this group.

Scenario: Supplier A is currently assigned to Group 60. Via the Validator, it shows a newly created group (106) for Supplier A.

After validating the invoice, Group 106 is unable to be found within the Instance group list

or the Bot group list (sorted by group number in image below). I currently have over 70+ groups and the bot group list only shows 66 groups, with no option to view more.How do I find these "mystery groups" so I can train them, if necessary, or delete the group? If I can't train the group or delete the group, the invoices will continue to go to validation with no way of stopping it.

For extra details, the instance is currently set up to create new groups with the threshold to create new groups as 100.

If anyone has any suggestions or recommendations, please share.

Thanks in advance